For a few months I had a very annoying issue with my ASUS UL30A. Once playing videos, the computer would start freezing for a long while and then get back to normal as if nothing happened. I was recently able to track down the problem and posting it here in hope that it would help others experiencing similar issues.
The exact specs are – an ASUS computer model UL30A, with Windows 7 64-bit, bought around April 2010. To see what this would look like, others have actually posted videos of the problem on Youtube :
Who else has this problem? a quick online search would show you there are many others experiencing the same frustrating thing. Examples:
- ASUS K50ID & Windows 7 = Random freezes
- Random freezes with windows 7 – 64 bit
- Asus UL30A – freezing/locking up periodically
- Computer freezes when playing video
- Windows 7 freezes
So how was this solved? this is what I recently posted on a number of related forums:
I had the exact same problem for months till I noticed that the problem doesn’t occur when I’m not connected through Wifi. Turns out it had something to do with the newer UL30A wifi drivers. I rolled back to an older version (http://support.asus.com/Download.aspx?SLanguage=en&m=UL30A&p=3&s=208) – Version V126.96.36.199 – and everything went back to normal.
I’d say your best bet is to uninstall all the non-Windows drivers, make sure they’re scrapped out completely (http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html?filter=Hardware%20and%20Drivers) and test this again, if it works reinstall the drivers one by one and see which one is causing the pain.
Hope that helps.
Update Sep 14th : a visitor with a similar problem reports that the problem was back. My reply was that Windows Update updated the drivers automatically :
Wait… if the problem disappeared for a short while and came back again this means it was working for a while. When you connect through LAN but not through Wifi, do you still have this problem?
My hunch is that although you rolled back the driver you have Windows Update installing updates automatically and that it reinstalled the new driver which brought back the trouble.
First – test to see what happens if you’re not using Wifi but only using LAN. I think you’d be surprised this doesn’t happen anymore.
If that’s true … I suggest disabling auto updates on Windows Updates, rolling back the Wifi driver to the previous one, and when needed – manually updating the drivers that are not related to ASUS drivers.
Update Sep 24th – Pikapp followed this advice and posted a detailed explanation :
Trying this based on other comments:
1. Right click on your wireless network connection and click Open Network and Sharing Center.
2. Click Change Adapter Settings on left side.
3. Right click on wireless network connection and click properties.
4. Click Configure
5. Click driver tab
6. Click Uninstall
7. Make sure you check the box that says "remove driver files"
9. Upon reboot, your wireless card will reinstall. You may need to turn your wireless back on (FN + F2) and reconnect back to your network.
10. Go to start menu, type Update into the search bar and select Windows Update.
11. Click Change Settings.
12. If your computer is set to Automatically Install Updates, change it to "Download updates but let me choose whether to install them". *** if not,your computer will automatically update your driver from the 2009 driver that works to a newer driver that doesn’t. The driver that works is dated 6/9/2009 and is version 188.8.131.52.
If you see an update to the wireless card driver (which I did right away), you can hide it by right clicking on it and selecting hide.
It’s only been one day but it seems to work so far.
You could easily just update the driver from the Device Manager but this suggests that the approach works.
Let me know if this worked for you.
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